Our program is simply the best by
far in the southeastern United States.
Here is what our passengers have said
Each and every
one of our staff LOVES what we are doing. Every
day we look forward to creating memories you will
treasure for the rest of your life. We go out to
fly even when we don't have passengers and when we take
a vacation it is usually to go to a balloon race or
festival somewhere. I know it is hard to believe
but we actually do on vacation what we do every day for
you! I have no doubt that once you have come and
flown with us you will easily see the passion we have
for this and will be caught up in it just like we
are. Have a read thru our
"Guest Book" and see
how many comments talk about Passion, Professional and
O there is the next reason.....
I don't know where to begin to tell
what an amazing experience is hot air ballooning. I don't understand
why it's not one of Orlando's top attractions. Certainly beats all
Disney's attractions. Also, wanted to thank you the great customer
experience you gave us. You were able to pass on to my parents and
grandparents your passion for ballooning that you have cultivated
during so many years. I can't wait to take my daughter on one of your
flights for her 5th year-old birthday. With your warm camaraderie and
your excellence in flying balloons, I have no doubt that she will be
in safe hands. Jeff you're the number one attraction in Orlando and
also the best kept secret !
flight experience of our pilots is 30 years! As
hard as that is to believe we have the top pilots in the
entire state of Florida flying for Thompson Aire.
The Thompson Family pilots are ranked as some of the
best in the whole country and have been for THREE
When your life depends on it you simply must choose
the best you can, for yourself, and your family.
Nothing, simply nothing beats experience. We have
assembled the finest group of pilot's and ground support
teams in the entire state of Florida. Every day we
go out and earn our wings. Nothing is left to
chance and only the best is good enough. We have
over the years never stopped trying to make our program
better and better. We still today continue
to learn from each flight and will do even better
Capt Thompson is the ONLY level *DA8
pilot in the central Florida. There are only two
DA8's in the entire state of Florida.
To give you an idea of
how hard that level is to obtain, there are only 32 in
the whole United States! and TWO of them are
*DA8 is the HIGHEST
pilot achievement level
obtainable by the Balloon Federation of America.
www.bfa.net for more info
Brentwood New York
Sunday July 1 2007
I will now have a yearly tradition when I
visit FL every year! Everything everyone has said here is absolutely
true. I am still searching for the right words to describe the feelings
I had during my first flight...I was is in awe and still am. Looking up
at the balloons this
morning over the house I envy them. I still can't stop smiling, the
champagne toast with the balloonists prayer had me holding back tears.
Jeff thanks so much for sharing your part of the world and your pure
joy, it made my first time unforgettable.. you know what they say you
never forget your 1st no one could ever compare! All the
best at Nationals, please keep in touch, Ruthie
All of our
pilots are active flight instructors. No one knows
there stuff better than the people who teach it.
More than that they love sharing that knowledge with
everyone so your flight experience will be even more
enhanced since your pilot will not only amaze you with
his flight skills but involve you in what is going on
and how they do it. Imagine going to a magic show
and the magician took the time to show you how they did
it!!! We take the time to point out all the
spectacular sites of this area and at the same time
simply amaze you with the control of the aircraft
itself. You simply must do this to believe it. We
use the "Three E Method" with our passengers. Engage,
Entertain & Enlighten. From the start we want
you to have fun, participate and you may even learn a
As Capt Thompson likes to say.
"Engage Entertain and Enlighten and now you have made an
Past passenger Yes
Flight 21 Apr 2006
Thank you once again for being our pilot on this flight. This was the
most the fantastic experience for our family. It fulfilled my wife's
ambition to take a balloon flight. It is an experience that words cannot
easily describe. Your expertise, professionalism, and skills make the
experience something to treasure forever. The jokes however are
something else! If you are going to take a Florida balloon ride - then
without doubt, I give Thompson Aire my fullest recommendation! 6
has attended the manufacture's repairman's seminar and
has passed with certification for repairs not once, but
twice! His desire for perfection extends to every
piece of equipment we own. All of our aircraft are
cared for like a mother cares for a child. You can
even ask our competitors and they too will tell you our
equipment is spotless. Every
small detail is looked after keeping our balloons and
trucks and all our support gear in the best possible
condition. This maximizes your safety and comfort!
From the minute you
arrive until that last morsel of the buffet breakfast,
we will look after your every need. We pride
ourselves on our program and strive to make each and
every person feel as if you were actually part of the
team! After your flight you will not only suffer
from the beauty that is a balloon flight but you will
have a profound sense of accomplishment and an
overwhelming urge to tell everyone you know about your
experience with Thompson Aire.
Believe it or not
we do not charge you for your flight until after the
flight and every day people tell us it was worth every
penny. Imagine a three to four hour program you
will be talking about for years to come.
program has been developed over 30 years of flying
balloons and ten's of Thousands of passengers. We
know without a doubt we have a superb, second to none
program with something in it for every member of your
Dana Point California USA
Yes I have flown with you!
During our week long vacation in Orlando, Florida, we scheduled an
airboat ride, hot air balloon and swimming with Manatee's. Without a
doubt, Captain Jeff and his happy crew were the best hosts in town.
Although safety is of the utmost concern, they have not forgotten what
it means to have a good time...even at 6:00 am! And after the ride, they
don't just drop you off and disappear. They were there throughout the
following breakfast and made sure everyone was treated well by the
restaurant staff. Without a doubt, this was by far the best value for
the money during our vacation. Yes, the flight was incredible, but it
was Captain Jeff and his crew that really, really made it all worth
while. You want to feel special instead of just another tourist shelling
out money? Go with Captain Jeff and crew. You will not be disappointed!
Attention to Detail
From our vehicles to our
uniforms, Balloons to radios, pilots to ground support
team. Everything has been scrutinized to
perfection. We have even gone so far as to call
our ground crew the Ground Crew. Most balloons
have Chase Crew, The difference is that our pilots
fly using GPS Systems and know where we are going to
land most days even before we leave the ground.
over 95% of the time our pilots land together side
by side in the target field they had chosen prior to
launch. No one else can say, or do that!
We simply have analyzed each
step of our program from start to finish to make sure it
is the best it can be. Even other pilots comment
after coming out with us. You have a real smooth
system to everything!
You and your crew really are what make your
company click. You made us feel right at home and I liked the
fact we weren't just dropped off after the flight. Those little
details are what convinced me that your company is unique in its
approach to customer service. Let everyone know how much that
meant to our family. It sets you apart from a lot of other
tourist attractions and you have set the industry standard.
You're a outstanding pilot, a great comedian and businessman who
applies the personal touch. That is what makes you so
successful, in my book.
Thompson Family started flying with Jeff at the tender
age of 15 years old. He purchased his fist balloon
by the age of 17 and started taking his whole family for
rides. Mother, (Connie) Father, (Jim) Two
Brothers, (Jay and Jon) and Sister (Jule) where the
original ground team.
All of our nieces and
nephews have flown by the time they were 3 years old.
Now there are three Thompson Family Pilots and we are in
our third generation of family fliers.
We all grew
up with ballooning as part of our family heritage and
love nothing more that creating memories you and your
family can look back on for YEARS to come as one of the
greatest things you have ever done TOGETHER as we do.
Rex and Jill Cory
I would do it again tomorrow..
Flight Date. 27/3/06
Dear Capt. Jeff
Thank you for an amazing experience. We had a perfect morning for the
flight and we have looked at the video and pictures again and again.
Thank you too for the personal attention and being so kind to our two
grandchildren. They certainly will never forget the flight. Luke is
still wearing his baseball cap....in bed!!! Jill and Rex Cory
From start to finish
I can say with out a doubt you will enjoy your time
with us. More than just the balloon flight our
program will leave you feeling just like these kind
emails from our past passengers.
If you are going
to fly in a balloon, and Orlando is a great place to
fly, come with Thompson Aire. I promise you will
have the time of your life and will feel just like the
emails you have been reading along the right side of
this page. For more emails like this visit
Testimonials page or the
TA Guest Book.
I hope to see you soon. Please call if you have
any questions or concerns. We truly can not
wait to make wonderful memories for you as well..
Jeff A Thompson
I celebrated my 40th Birthday with a balloon flight in April and my only
regret was not having done it the previous times I have visited Florida!
I loved the "hands on" approach (making getting up at so early worth it......
helping with the inflation stopped me dozing off) and the constant joking from
Jeff had me in stitches on many an occasion.....he was also incredibly
informative about all things "balloon" as well as the surrounding area,
pointing out all interesting things along the way. I really didn't expect to
see across to Disney (the EPCOT ball particularly visible) so this was an
I was very impressed by the professionalism of the whole team and the fact
that their love and enthusiasm for ballooning was contagious.
Thank you to all who made my day so enjoyable and to anyone reading this, book
now, it'll be the best thing you've ever done! Look at the photos if you need
any more persuasion!
P.S. I also visited Discovery Cove this year, but the balloon flight was even
Sara, Steve and Rebecca Rout
Our mission statement is very simple
Perfection is not our "Goal"
Perfection is our "Standard"
For over three decades the Thompson Family have been
rated as some of the best pilots in all of the United
It is the passion and excellence that the name of the
company was born. Air with an "E" is French for
"my domain." With our family history and
extraordinary skills in the sky. The skies over
central Florida is our domain! It is truly the Thompson
B Very wary, There are only three types of balloon
companies The ones who try to make a little money
from their hobby, The ones who are after the
tourist buck and then the ones who truly love what they
do and have the passion to create a memory you will
treasure the rest of your life.
Each and every one of the emails on this
page are from real passengers and each and every one was
totally unsolicited. All of these kind words were
sent to us from people who felt totally compelled to
share there story with you reading this right now.
I promise you will feel the same way.
See you real soon.