Balloon Flights in the Disney World area of Orlando Florida.  Rides Flown Daily at sunrise in Central Florida. Over35 Years Experience!

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Tom Brown

Jeff,


Thank you for one of the best experiences in our lives. You and your crew are fantastic. I already had high expectations for ballooning and you beat any expectation I could have had. Yall's excitement and enthusiasm made the day and I have never felt more confident with a crew. Your knowledge and expertise were great. I was expecting a bumpy landing and we sat down like a feather. Thanks for making a wonderful Christmas present for my children and me. Hope to be able to fly with you again soon.

 

Tom Brown Wauchula Fl. 01/06/2012
 

Hi Capt's Jeff and John
Thank you so much for the magnificent flight - the 4 of us have not stopped raving about it since Sunday.....hopefully we are persuading more to give you a call and try it!
 
After the 6 splash downs, and the photo that John took of us all looking down, maybe you should have a glass bottomed basket so we can watch the fishes too! 
 
The weather was so spectacular I had to send a photo of the sun, shadows and mist - but I'm sure you have seen many a morning just as beautiful and have lots of photos too.
 
Anyway, thanks again and we hope one day to fly again, bringing all our friends and relatives.
We're all jealous that you get to do this every day.

 

Take care up there.
Gilly, Dave, Art and Nancy
(the Kissimmee gang)

 

Jeff and the gang

Yet another letter of thanks from two very satisfied customers.   We flew with Jeff on 14th September this year as a 40th birthday gift from my husband, Ricky.   I admit I was nervous as I am not good with heights but Jeff explained that this is rarely a problem during a flight and he was absolutely right!   Ricky has waited 10 years for me to get the courage to do this and I wish I had done it sooner!   So if anyone reading this is still unsure because of the heights involved - do it!   You'll be glad you did.   I was so pleased with myself afterwards and I thoroughly enjoyed the whole experience (apart from Jeff's jokes, which should carry a government health warning).   Only kidding Jeff - thanks for the reassurances and for looking after us so well.

Anne Bryans
Hi Jeff -

I don't know where to begin to tell what an amazing experience is hot air ballooning. I don't understand why it's not one of Orlando's top attractions. Certainly beats all Disney's attractions. Also, wanted to thank you the great customer experience you gave us. You were able to pass on to my parents and grandparents your passion for ballooning that you have cultivated during so many years. I can't wait to take my daughter on one of your flights for her 5th year-old birthday. With your warm camaraderie and your excellence in flying balloons, I have no doubt that she will be in safe hands. Jeff you're the number one attraction in Orlando and also the best kept secret !

Sincerely,
Sebastien
 
Jeff,
  
You and your crew really are what make your company click.  You made us feel right at home and I liked the fact we weren't just dropped off after the flight.  Those little details are what convinced me that your company is unique in its approach to customer service.  Let everyone know how much that meant to our family.  It sets you apart from a lot of other tourist attractions and you have set the industry standard.  You're a outstanding pilot, a great comedian and businessman who applies the personal touch.  That is what makes you so successful, in my book.
Paul
 

Dear all,
I celebrated my 40th Birthday with a balloon flight in April and my only regret was not having done it the previous times I have visited Florida! 
I loved the "hands on" approach (making getting up at so early worth it...... helping with the inflation stopped me dozing off) and the constant joking from Jeff had me in stitches on many an occasion.....he was also incredibly informative about all things "balloon" as well as the surrounding area, pointing out all interesting things along the way.  I really didn't expect to see across to Disney (the EPCOT ball particularly visible) so this was an added bonus.
I was very impressed by the professionalism of the whole team and the fact that their love and enthusiasm for ballooning was contagious. 
Thank you to all who made my day so enjoyable and to anyone reading this, book now, it'll be the best thing you've ever done!  Look at the photos if you need any more persuasion!
P.S.  I also visited Discovery Cove this year, but the balloon flight was even better!

 

Sara, Steve and Rebecca Rout
 

Hi Captain, How is your week going? We just flew back into Denver and drove 4 hours to get home in Hemingford NE! Nice to be home.... back from Kansas ya know....but we just really wanted to thank you for the best balloon ride ever! In fact our only ride until we come back and have you take us up up up and away again. The little girls Alex & Sam (the one that caught the cork) couldn't stop talkin about it! We all enjoyed YOU so much! Thanks again and I will send you pictures. Your website is great!

Your new friends Tim, Lenni Johnson, Dan Minervini, Brook Raschke, Alex & Sam Allen
 

Thank you so much Jeff!  Stacy and Gil were absolutely thrilled with their ride and my husband was more than impressed with your company.  They have both been telling anyone who will listen all about their fabulous experience (as well as spreading some of your unique humor).  They have been so enthusiastic about their experience that my sister-in-law has expressed a desire to go ballooning.  The only catch is that she lives in Port Ritchey.....would you happen to know of a good company to use over that way?  Her 50th birthday is coming up so the family would all like to go-in on this gift, but we don't know who to go with over that way. I know none of them can hold a candle to your group, but hey, nobody's perfect right?!   Thanks again.

Renee Sturgis
 
name: David Wildman


Hi flew with you on the 27th of December, what a day . Words could not describe how much we enjoyed our morning with you and your team. just hope we can do it all again soon. The single most amazing experience to date hope to see you all sometime in 2008

Soft landing
and best wishes
David Sarah Elizabeth Kenny and Jannet
 
Kissimmee FL -
Jun 12,
by Alessandro
Thompson Aire .com
Message from Alessandro:
Thanks for a great time, you made out last week in Orlando amazingly memorable.
Keep up the good work Jeff,
Alessandro

For those of you who are reading this!

I love to fly!  I guarantee you will feel the same way these people do when you have flown with us.  I treat each and every person who comes to fly with Thompson Aire as if they are a member of my own family!  Remember, I took each of my own family members flying when I was 17 years old.  Including my parents,  My own father ended up becoming a pilot because he enjoyed his hot air balloon flights so much.

If you are going to fly with anyone, come fly with us!  I am absolutely sure we operate the highest CUSTOMER RATED and most professional balloon passenger ride operation in the state of Florida.  I guarantee it because my name is on the company.

Sincerely,

 Capt.  Jeff A. Thompson

For more notes from our passengers visit our GUEST BOOK

 

 

Without a doubt the best trip I have

ever been on".

A Horn Sarasota Florida

"100 times better than I ever thought

it could be".

C Michaels  Saint Paul Minnesota

Words can not describe!  I felt safe. I learned a bunch and I had a great time!  True Professional!

T. K. Schulz  Des Moines IA.

We do suggest everyone read About the Aircraft

You can tell Capt Thompson used to be a flight instructor!

 

Thompson Aire

Testimonials

 

407-421-9322 or Contact US

5 of 5 stars

Reviewed April 29, 2011

 
person found this review helpful
We recently had the absolute pleasure of flying with Thompson Aire with our 3 year old son. He has been fascinated with hot air balloons ever since he first saw pictures of the time my husband and I flew in one about 6 years ago. After watching many YouTube clips on hot air ballooning with him, we told Santa that a trip in the real thing would make his (and his parents'!) day.
We thought we knew what to expect, having flown with an Orlando-area competitor once before. We could not have been more wrong. For one thing, the customer service I experienced each time I contacted Thompson Aire was top-notch. All of my questions were answered, I never felt rushed off the phone, and I could tell just how knowledgeable and professional the staff was through our brief pre-flight telephone conversations. Once we met everyone at 6 am the morning of our flight (and they ARE punctual!), we were happy to receive the same level of customer service in person. Not only was our pre-flight briefing informative...it also showed me how seriously they take their jobs. These pilots are top in their industry. They have the art of hot air ballooning down to a very exact science. In addition to being extremely professional and knowledgeable, every staff member appeared genuinely happy to be at work! (Jeff, our pilot, enjoyed our flight as much as we did...and that was neat to see, given how many years he's been doing this!)
Once we got to our launch site, that's where I really began to notice a difference between this flight and our last one. Last time, I will admit, I chose a more budget-friendly option. But I will tell you that you absolutely get what you pay for. I would say it was no more than 15 minutes before Jeff had us up in the air. (Last time, it was closer to 45 minutes.) We also had lots of room in our basket...not to mention seats to sit on! (as opposed to our previous flight, when we were crammed in, 9 to the same size basket.) I still say there's really no such thing as a 'bad' hot air balloon ride, but it was nice to land gracefully this time, as opposed to spilling out with 4 adults landing on top of me, as happened on the "budget" flight.
The whole experience was amazing. We have since recommended Thompson Aire to 3 sets of friends who plan to fly as soon as possible. We would not use anyone else, now that we've experienced the best. We recommend that you don't, either. Thank you, to everyone at Thompson Aire, for a memory we will cherish forever.
 
Dear Captain Thompson and crew, My husband and I went on a hot air balloon flight this morning in Hertfordshire, England. We flew with virgin Balloons. The flight was very good and beautiful. Looking at the landscape and the affluence of the country side was breathtaking. However, I MISSED YOU LOT SO MUCH. Our first balloon flight was with you in Florida on the 18th of March, It was our wedding anniversary and it was magic. The teams professionalism and humor made the whole experience special. Well, my flight today missed a few things and that is why i have been prompted to write to let you know you are in a class of your own. I don't think i can really describe the landing but the basket landed on it's side (imagine the rest). It was a lovely experience but it lacked a lot of humor, laughter and definitely your lovely moustache.
I wish you all the best and i hope you maintain your excellent standards of customer care.
See you in the future.
love
Eunice and Adrian Sirkett.
Stevenage'],
Hertfordshire.
Hi Jeff,

I just wanted to touch base with you and let you know how disappointed I was that you did not come to Iowa for the Balloon Classic this year. My flight with you last summer was phenomenal!! (I'm the one that cried when we landed)!

My ballooning bug was fed yet again this morning as I had another flight. It was wonderful, but nothing compared to flying with you! My pilot did a good job, with the experience he has gained so far. We landed at 12 MPH and drug for about 30 feet. I didn't like it as much as our feather soft landing last year, but found it a bit thrilling. All I could do was hunker down in the basket and giggle. My pilot this morning probably thought I was a crazy woman!!

Anyway, I just wanted you to know you're missed in Indianola. I hope to have the opportunity to fly with you again some time.
Best Wishes,

Malinda Patch-Gray
Healing Arts Massage Therapy
 
Hi!
I just wanted to let you know that My family and I flew out with Jeff on Sat. Dec. 10th. It was the one of the biggest thrills we have ever enjoyed. During our stay in Florida we visited MGM, Universal, Epcot and the Magic Kingdom. I can say without a doubt that our flight with you was the highlight of our trip.
 
Thank you for being so gracious to us all and for making a memory that our family will always remember. If I were 15 again I would want to be a Hot Air Balloon Pilot! Maybe one day when I grow up!
 
Sincerely,
 
 
 
Hal Warner
Senior Program Director
Goldsboro Family YMCA
We like to say how much we all enjoyed the flight it must be and will be the most memorable flight we will ever take and are really looking forward to the next adventure in a balloon. Peter [ the one who was apprehensive to go] was very impressed [and that takes a lot believe you me] and extremely pleased that Jeff Thompson our Pilot persuaded him to make the flight. If you suffer with heights or vertigo, Jeff will can assure you that you will have no ill effects what so ever, he will bet you a Dollar and Peter paid up. Another dollar to paste on your wall Jeff. The early morning was a bit of a killer but that was soon forgotten as we drifted with the wind through the trees over the swamps absolutely fantastic.

We would also like to say thank you to all the ground crew for all their efforts to make this a most memorable flight and once again to Jeff our Pilot who is the most experienced Pilot and most knowledgeable person we know of in the world. Hope that was OK Jeff !!!!!!!

Once again

Thanks
Ken Vangorph and the party of 7
Plymouth
UK
Hello Jeff
 
My husband and I flew with you a couple of years back as a life long dream for my 50th birthday!  We were lucky enough to have you as our pilot and it was THE MOST spectacular experience (we were the ones that got lost even though we did a reccy on where to meet you the day before if you remember!).  Anyway I would have absolutely no hesitation in recommending your company to all of my friends and work colleagues.  I have no doubt that my husband and I shall see you again on another amazing occasion.
 
Many thanks and good luck to you.
 
Elaine and Keith Bates (United Kingdom)

Yesterday was my sister’s birthday… we surprised her with a hot air balloon ride.  She loved it!  I stayed on ground to take pictures and hang out with my friend Linda, part of the ground crew. 

If you are like me, you always want the best for your family.  I can honestly say, that somehow I picked out the best!  If you ever want to go on a hot air balloon ride, without a doubt, you should ride with pilot, Jeff Thompson.  He knows what he is doing!  He was the leader of the pack! 

Mary Kay Burridge

Exhibitor Services Representative
Freeman
2200 Consulate Drive
Orlando, FL 32837
407.816.7982

Dear Jeff,

We came back to Spain last Sunday, and I would like to thank you on my name and on behalf of my family for the great experience of flying with you last 31st May. Among the many things we experienced during our stay in he area, this was without the shadow of a doubt, one of the most impressive ones. Thanks for the flight, for the joy of your company, and of course the (very good indeed) jokes.

Best regards


Francisco Felipe
Sales Manager

Ródenas & Rivera S.A.
Skype: pfelipe_rodenas
E-mail: pfelipe@rodenasrivera.com
 
Jeff-
Mike, Jacqueline and I want to thank you for a truly amazing balloon wedding experience. You, Glenn and your team were top-notch and made "our day" supremely amazing. Thank you for everything- Mike, Beth & Jacqueline

When you have a chance, could you send us a copy of the vows and the quote from Wil Smith's wife you made reference too.

All the best!

 

            We recently had the absolute pleasure of flying with Thompson Aire with our 3 year old son. He has been fascinated with hot air balloons ever since he first saw pictures of the time my husband and I flew in one about 6 years ago. After watching many YouTube clips on hot air ballooning with him, we told Santa that a trip in the real thing would make his (and his parents'!) day.

            We thought we knew what to expect, having flown with an Orlando-area competitor once before. We could not have been more wrong. For one thing, the customer service I experienced each time I contacted Thompson Aire was top-notch. All of my questions were answered, I never felt rushed off the phone, and I could tell just how knowledgeable and professional the staff was through our brief pre-flight telephone conversations. Once we met everyone at 6 am the morning of our flight (and they ARE punctual!), we were happy to receive the same level of customer service in person. Not only was our pre-flight briefing informative...it also showed me how seriously they take their jobs. These pilots are top in their industry. They have the art of hot air ballooning down to a very exact science. In addition to being extremely professional and knowledgeable, every staff member appeared genuinely happy to be at work! (Jeff, our pilot, enjoyed our flight as much as we did...and that was neat to see, given how many years he's been doing this!)

             Once we got to our launch site, that's where I really began to notice a difference between this flight and our last one. Last time, I will admit, I chose a more budget-friendly option. But I will tell you that you absolutely get what you pay for. I would say it was no more than 15 minutes before Jeff had us up in the air. (Last time, it was closer to 45 minutes.) We also had lots of room in our basket...not to mention seats to sit on! (as opposed to our previous flight, when we were crammed in, 9 to the same size basket.) I still say there's really no such thing as a 'bad' hot air balloon ride, but it was nice to land gracefully this time, as opposed to spilling out with 4 adults landing on top of me, as happened on the "budget" flight.

            The whole experience was amazing. We have since recommended Thompson Aire to 3 sets of friends who plan to fly as soon as possible. We would not use anyone else, now that we've experienced the best. We recommend that you don't, either. Thank you, to everyone at Thompson Aire, for a memory we will cherish forever.

 

Sincerely,

Erin, Jim and Dylan

 

 

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Jeff Thompson has been awarded a Directors Award from the Balloon Federation of America for his work with the BFA Hall of Fame committee.  Inside the website HotAirBalloonist.com Jeff created a storage and work area for all the files used in choosing Hall-of-Famers.  Please help support the site become a member.

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